Privacy Policy

Namibia’s First Virtual School (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring a secure online experience. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information when you use our platform. By accessing or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

Personal Information

We collect personal information that you voluntarily provide during registration or while using our services, including:

• Name, age, and contact information (email, phone number)

• Parent or guardian information for students under 18

• Payment information for subscription or tuition purposes

Usage Information

To enhance your experience, we may collect information on how you interact with our platform, such as:

• Device type, browser, and IP address

• Pages visited and actions taken on the platform

• Log and analytics data to improve our services

2. How We Use Your Information

The information we collect is used to:

• Provide, maintain, and improve our services and educational materials

• Facilitate communication between students, parents, and instructors

• Process transactions, including payments for services

• Send updates, newsletters, and relevant notifications about your account or our services

• Comply with legal requirements and prevent unauthorized or fraudulent activities

3. Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information with:

• Service Providers: Trusted third parties who assist us in providing our services, such as payment processors or data analytics providers.

• Legal Compliance: Government authorities or other entities if required by law or to protect the rights, safety, and property of our users, the platform, or others.

4. Data Security

We employ industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. While we strive to protect all data, we cannot guarantee complete security, as no method of transmission over the internet is 100% secure.

5. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes. Upon your request, we will delete your personal data unless legally required to retain it.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access or correct your personal information

• Request the deletion of your personal information

• Restrict or object to certain types of data processing

• Withdraw your consent to data processing at any time

To exercise these rights, please contact us at [Your Contact Information].

7. Children’s Privacy

We are committed to safeguarding children’s privacy online. Students under 18 must have parental or guardian consent to register and use our platform. We do not knowingly collect or store information from children without appropriate consent.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, track site usage, and manage sessions. You may adjust your browser settings to decline cookies, but this may impact your use of certain features on our platform.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy to reflect changes in our practices or relevant laws. We encourage users to periodically review this policy for updates.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at info@softqubes.com.

This Privacy Policy provides transparency for users on how their information is handled, ensuring trust and compliance. Make sure to customize contact information and adapt as necessary for any additional local data protection requirements.